Target Audience

Directors, Head of Departments, Admin Managers and Operations Managers.
Programme Standards

- Maximum 6 attendees
- 30 days of one to one support
- Handouts
- Programme director/s with at least a Masters Degree in the subject
- Convenient morning timings or in-house at any time for a minimum of two bookings
- Can be configured to address a number of professions and industry sectors

Price

EUR248 ex VAT per participant.
Operations Management Workshop
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These topics provide a comprehensive overview of the key principles, strategies, and tools involved in effectively managing operations within an organization, enabling participants to enhance efficiency, optimise resources, and drive continuous improvement across their operations.
Topics Covered

1.  Process Optimisation: 
   - Understanding process analysis and improvement methodologies such as Lean Six Sigma, Total Quality Management (TQM), and Business Process Reengineering (BPR).
   - Techniques for identifying bottlenecks, inefficiencies, and waste in operational processes.
   - Strategies for streamlining workflows, reducing cycle times, and improving overall productivity.
   - Implementing process automation and technology solutions to enhance efficiency and accuracy.

2.  Capacity Planning and Resource Management: 
   - Capacity planning techniques to ensure that resources (e.g., equipment, facilities, labor) are utilized effectively to meet demand.
   - Forecasting methods for predicting future demand and adjusting capacity accordingly.
   - Balancing short-term resource allocation with long-term capacity planning strategies.
   - Managing constraints and optimizing resource utilization through techniques such as bottleneck management and theory of constraints (TOC).

3.  Supply Chain Management: 
   - Overview of supply chain strategies, including sourcing, procurement, production planning, inventory management, and distribution.
   - Coordination and collaboration with suppliers, vendors, and logistics partners to ensure seamless operations and supply chain resilience.
   - Risk management in the supply chain, including strategies for mitigating disruptions, ensuring continuity, and building flexibility.
   - Integration of supply chain technologies such as Enterprise Resource Planning (ERP), Warehouse Management Systems (WMS), and Transportation Management Systems (TMS) for enhanced visibility and efficiency.

4.  Quality Management and Continuous Improvement: 
   - Principles of quality management, including the Deming Cycle (Plan-Do-Check-Act), quality standards (e.g., ISO 9001), and customer-centric approaches.
   - Implementing quality control measures, such as statistical process control (SPC), failure mode and effects analysis (FMEA), and root cause analysis (RCA).
   - Cultivating a culture of continuous improvement through initiatives such as Kaizen, Six Sigma projects, and employee empowerment.
   - Measurement and monitoring of quality performance using key performance indicators (KPIs) and feedback mechanisms to drive ongoing improvement efforts.