Target Audience

Directors, Head of Departments, HR Managers, Procurement Managers, Sales Managers, and anyone involved in negotiation processes of any kind.
Programme Standards

- Maximum 6 attendees
- 30 days of one to one support
- Handouts
- Programme director/s with at least a Masters Degree in the subject
- Convenient morning timings or in-house at any time for a minimum of two bookings
- Can be configured to address a number of professions and industry sectors

Price

EUR248 ex VAT per participant.
Negotiation Skills Workshop​

These topics provide a solid foundation for participants to enhance their negotiation skills as a soft skill, enabling them to navigate a wide range of interpersonal and professional interactions with confidence and effectiveness.
Topics Covered

1.  Understanding Negotiation Fundamentals:
   - Introduction to the basics of negotiation, including its definition, types (e.g., distributive, integrative), and principles (e.g., BATNA - Best Alternative to a Negotiated Agreement, ZOPA - Zone of Possible Agreement).
   - Exploring different negotiation styles and approaches, such as competitive, collaborative, accommodating, and compromising.
   - Recognizing the importance of preparation, active listening, and effective communication in negotiation.

2.  Building Rapport and Establishing Trust: 
   - Strategies for building rapport and establishing a positive relationship with the other party.
   - Techniques for active listening, empathy, and understanding the other party's perspective.
   - Building trust through transparency, integrity, and reliability.

3.  Effective Communication Skills:
   - Verbal and nonverbal communication techniques for conveying ideas, interests, and needs during negotiation.
   - Asking open-ended questions to gather information and uncover underlying interests.
   - Assertiveness and persuasion skills for advocating your position while remaining respectful and collaborative.

4.  Negotiation Strategies and Tactics: 
   - Developing a negotiation strategy based on analysis of goals, priorities, and potential concessions.
   - Tactics for creating value and expanding the pie in negotiations.
   - Dealing with difficult situations and challenging negotiators, such as aggressive tactics, stonewalling, or deceptive practices.
   - Managing emotions and maintaining composure during high-stakes negotiations.