Target Audience
Directors, Admin Managers and Non-Technical Head of Departments Programme Standards
- Maximum 6 attendees - 30 days of one to one support - Handouts - Programme director/s with at least a Masters Degree in the subject - Convenient morning timings or in-house at any time for a minimum of two bookings - Can be configured to address a number of professions and industry sectors Price
EUR248 ex VAT per participant. |
KPI-Based Management Workshop
By focusing on these key topics, managers and leaders can develop a structured approach to KPI-based management that enables them to track progress, make data-driven decisions, and drive sustainable growth and success for their SME. Topics Covered
1. Identifying Key Performance Indicators (KPIs): - Understanding the objectives and goals of the SME and aligning KPIs with these overarching strategies. - Identifying critical areas of the business that directly contribute to success, such as sales performance, operational efficiency, customer satisfaction, and financial health. - Determining specific, measurable, achievable, relevant, and time-bound (SMART) KPIs that provide actionable insights and drive performance improvement. 2. Setting Targets and Benchmarks: - Establishing realistic targets and benchmarks for each KPI based on historical data, industry standards, and organizational goals. - Defining clear expectations and performance standards to guide employees and teams towards achieving desired outcomes. - Regularly reviewing and updating targets to adapt to changing market conditions, business priorities, and growth opportunities. 3. Monitoring and Analyzing KPIs: - Implementing systems and processes for tracking and monitoring KPIs in real-time or on a regular basis. - Utilizing data analytics tools and dashboards to visualize KPI performance trends, identify patterns, and diagnose root causes of underperformance. - Conducting in-depth analysis of KPIs to gain actionable insights, make informed decisions, and prioritize resource allocation effectively. 4. Driving Performance Improvement: - Establishing a culture of accountability, transparency, and continuous improvement around KPI management. - Empowering managers and employees with the skills, tools, and resources needed to achieve KPI targets and drive performance excellence. - Implementing strategic initiatives, process improvements, and corrective actions based on KPI insights to address performance gaps and capitalize on opportunities for growth. - Providing regular feedback, recognition, and incentives to motivate individuals and teams to excel in their performance and contribute to the overall success of the SME. |