Target Audience

Directors, Head of Departments, HR Managers, Officers and Supervisors.
Programme Standards

- Maximum 6 attendees
- 30 days of one to one support
- Handouts
- Programme director/s with at least a Masters Degree in the subject
- Convenient morning timings or in-house at any time for a minimum of two bookings
- Can be configured to address a number of professions and industry sectors

Price

EUR248 ex VAT per participant.
Giving Constructive Feedback Workshop

By addressing these key topics, managers can enhance their skills in delivering constructive feedback during performance appraisal interviews, fostering a culture of continuous improvement and employee development within their teams.
Topics Covered

1.  Understanding the Purpose of Feedback:
   - Explaining the importance of constructive feedback in performance appraisal interviews for employee development and organizational improvement.
   - Discussing the difference between constructive feedback and criticism, emphasizing the goal of promoting growth and learning.

2.  Effective Feedback Delivery Techniques: 
   - Providing guidance on how to deliver feedback in a clear, specific, and respectful manner.
   - Teaching active listening skills to managers to ensure employees feel heard and understood during the feedback process.
   - Highlighting the importance of empathy and sensitivity when discussing areas for improvement or performance gaps.

3.  Setting SMART Goals: 
   - Introducing the concept of SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and how they can be used to frame feedback and performance expectations.
   - Guiding managers on how to collaboratively set goals with employees during appraisal interviews, ensuring alignment with organizational objectives and individual development needs.

4.  Handling Difficult Conversations:
   - Providing strategies for managing emotions and maintaining professionalism during challenging feedback discussions.
   - Offering techniques for de-escalating tense situations and navigating resistance or defensiveness from employees.
   - Role-playing exercises or case studies to practice delivering feedback in various scenarios and receive constructive feedback on their approach.