Target Audience

Directors, Admin Managers, HR Managers and Managers
Programme Standards

- Maximum 6 attendees
- 30 days of one to one support
- Handouts
- Programme director/s with at least a Masters Degree in the subject
- Convenient morning timings or in-house at any time for a minimum of two bookings
- Can be configured to address a number of professions and industry sectors

Price

EUR248 ex VAT per participant.
Exit Interviews Workshop
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By covering these key topics in a workshop, supervisors and managers can gain the knowledge and skills necessary to conduct effective exit interviews, gather valuable feedback from departing employees, and leverage this information to improve organizational processes and outcomes.
Topics Covered
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​1.  Understanding the Purpose and Importance of Exit Interviews: 
   - Explanation of why exit interviews are valuable for organizations in gaining insights into employee experiences, identifying trends, and improving retention strategies.
   - Discussion on how exit interviews can provide valuable feedback on organizational culture, leadership effectiveness, workplace policies, and overall employee satisfaction.
   - Overview of the potential benefits of conducting exit interviews, such as reducing turnover costs, enhancing employee engagement, and fostering a positive employer brand.

2.  Planning and Preparation: 
   - Guidelines for effectively planning and preparing for exit interviews, including establishing interview protocols, selecting interviewers, and scheduling interviews in a timely manner.
   - Discussion on the importance of creating a comfortable and confidential environment for the departing employee to encourage open and honest feedback.
   - Tips for developing interview questions that elicit meaningful responses and cover various aspects of the employee experience, including job satisfaction, reasons for leaving, and suggestions for improvement.

3.  Conducting the Exit Interview:
   - Techniques for conducting exit interviews professionally and respectfully, while maintaining empathy and sensitivity towards the departing employee's feelings and perspectives.
   - Strategies for active listening and probing to uncover underlying issues or concerns that may not be initially apparent.
   - Dos and don'ts of conducting exit interviews, including avoiding defensiveness, refraining from judgment, and focusing on gathering constructive feedback rather than assigning blame.

4.  Analyzing and Acting on Feedback:
   - Best practices for analyzing and synthesizing feedback collected during exit interviews to identify common themes, trends, and areas for improvement.
   - Strategies for sharing exit interview findings with relevant stakeholders, such as HR, department managers, and organizational leadership, to facilitate meaningful discussions and decision-making.
   - Discussion on the importance of taking action based on exit interview insights, such as implementing changes to policies, procedures, or workplace practices to address identified issues and enhance employee retention and satisfaction.