Target Audience

Supervisors, middle managers and specialists in charge of managing people.
Programme Standards

- Maximum 8 attendees
- 30 days of one to one support
- Handouts
- Programme director/s with at least a Masters Degree in the subject
- Convenient morning timings or in-house at any time for a minimum of two bookings
- Can be configured to address a number of professions and industry sectors

Price

EUR495 ex VAT per participant.
Supervisory Skills for Success Masterclass

Supervisors are the first level of management that will make or break your organization. According to an IPSOS-Mori survey, this is a neglected area in most countries - Malta is no exception.

In Japanese organisation, supervisors are trained for a minimum of 5% of their work load annually (2 weeks/year). Productivity is far more efficient in Japan than in any other country (indexed for human performance only  (excluding automated operations)).

This programme is based on the German/Japanese principle of "Meister/Genchi Genbutsu" where supervisors are elated to a position of ownership and leadership of their teams to achieve set targets. It is moderated to the Maltese market by Innovaxin International Ltd and aimed for the Maltese culture of

- very small teams
- supervisor is also a worker
- cultural setup
- service industry based.
Topics Covered

Understanding Team Dynamics
Understanding the performance and dynamics of teams and how they influence each other in a working environment and their effect on the leader/supervisor.


Review of the Theories and Practicse of Supervision "Meister/Genchi Genbutsu"
How certain team supervision models are better than others and how to understanding their pluses and minuses to use in day to day operations.


Managing Teams
How to manage the team on a day to day basis, through different techniques as one works along the team.

Motivating Your Team
How to motivate the team to work with brains, take initiatives and contribute positively towards the vision of the team and meet set targets.

Delegation for Results
How to delegate work that motivates, empower and get more brain power into the task in a systematic and profitable way.

Discipline as a Supervisory Tool
How to manage and dispense discipline and make the team aware that whatever they do or don't do, is subject to consequences (positive or negative)

Managing Teams under Stress
How to manage a team under stress and motivate the team to live up with the challenges of work pressure.

Time Management and Prioritisation
How to prioritise tasks in order to meet targets and maximise value creation by the team.

Handling Team Troubles
How to manage a team when there are clashes, misunderstandings, personality issues and other team-dividing problems in a professional way.