Directors, Business owners, HR, Admin and company secretaries
- Maximum 8 attendees
- 30 days of one to one support
- Programme director/s with at least a Masters Degree in the subject
- Convenient morning timings or in-house at any time for a minimum of two bookings
- Can be configured to address a number of professions and industry sectors
EUR395 ex VAT per participant.
Policies and Procedures Masterclass
Running a successful business is a challenge. As the business grows, teams need boundaries. Some boundaries are legal requirement, irrespective of the business' size. Others are good practices. During this two half days we will go through the essential policies for the modern organisation (generic).
Statutory requirements in terms of the Companies Act, OHS Act, Income Tax Act, Employment and Industrial Relations Act and Data Protection Act.
How to Write a Procedure for an Organisation
We review how to write a sample procedure for an organisation and maximise its benefits and enforcement thereof.
Internet and Email Usage Policy
Who has access and how to use and not use corporate e-communications.
Social Media Usage Policy
What social media behaviour related to work one is expected to observe at work and outside work.
Internal and External Communication Policy
What are the communication channels to use, how to use them and what are the minimums expected.
Ownership Of Rights Over Intellectual Property, Copyright and Patents
Who owns the rights over intellectual properties developed during working hours and beyond.
A clear understanding of what is confidentiality and how to manage confidential information and other data, documents and records and their handling thereof.
Data Management Policy
How data of clients is collected, managed and processed to ensure compliance with Data Protection Act and the GDPR requirements.
Complaint Handling Policy
How to handle client complaints, how to escalate them and what positions employees can take in order to give the best possible service without compromising the legal position of the employer.
What policies should be followed in the procurement process of products and services should adhere to in order to ensure best value for money, safety of use, reliability and consistent supplies.
Maintenance and Support Policy
What policies should be followed in order to ensure the maintenance and support of products and services is achieved during a specific timeline.
What outsourcing policies one should consider when evaluating and negotiating an outsourcing agreement
Client Terms and Conditions Policy
To whom we give credit and what are the terms and conditions we should consider or can operate within.
Overdue Debt Recovery Policy
What is the policy when a debt falls overdue in order to preserve and proceed with legal process of recovery.
What is the policy when the company needs to recruit new employees for a specific position.
Employment Contract Policy
What needs to be included in an employment contract and how are contracts managed over their lifecycle and beyond.
Probation Period Policy
What is the company policy during probation period of new employees.
Termination, Redundancy, Dismissal and Resignation Policy
How will a TRD&R process be managed, by whom and how is is to be documented, decided and communicated internally and externally.
Employee Appraisal Policy
How will employees be appraised, by whom, when and what will be the outcomes thereof.
How will discipline be enforced in the organisation, by whom and the consequences thereof.
Employee Training and Development Policy
How will employees be trained and developed over their employment lifecycle.
Internal Opportunities Policy
How will employees be communicated, considered and selected in case of internal opportunities or assignments.
Leave and Holiday Policy
How employees and management are to manage statutory leave and holidays to ensure rightful enjoyment balanced with effect operations.
How is overtime administered, planned, approved and accounted for across the organisation.
Rests, Breaks and Roster Policy
How are rests breaks and rosters planned, communicated, observed and managed in the interest of fairness and effective operations.
Remuneration and Reimbursement Policy
How is remuneration determined, effected and in case of out of pocket expenses how are they settled.
Engagement in Other Work/Activities Outside Employment Policy
How is other work activities which will conflict or not with the current duties be considered and the position of the employer and consequences thereof.
Conditions of Work Policy
How are conditions of work stipulated, communicated and observed within the organisation.
Sick Leave and Health Impairment Policy
How is sick leave and health impairments notified, managed and addressed at work to ensure safety, security and remedies thereof.
How is the state of maternity and the lactating period managed in terms of right, obligations, notifications and alternative solutions to risky situations the person can be exposed to.
Harassment and Bullying Policy
How is harassment and bullying monitored, reported and managed across the organisation and remedies/consequences thereof.
How employees can raise anonymous flags in order to safeguard the interests of the organisation or flag wrongdoings in general.
Employee Grievance Policy
How employees are to seek grievances against the organisation in order for the grievance to be addressed professional and in a timely way.
Employee Teamwork Policy
What is expected of employees working in a team in terms of participation and professional integration.
Workplace Environment Policy
How is the workplace environment protected in terms of cleanliness, safety, security, solidarity and healthy working space.
Health and Safety Policy
How is H&S managed, administered and maintained across all the functions of the organisation.
Appointment of H&S Officer and Employee Representative Policy
How are statutory appointees appointed, defining their duties and providing them with adequate resources.
Risk Notification Policy
How are identified risks communicated to persons concerned in a timely way to ensure adequate precautions are taken.
Risk Assessment Management Policy
How are risks assessments done, maintained, communicated and monitored in a day to day operation.
Permit to Work (Health and Safety) Policy
Who is empowered to issue permit to work, what areas need permits to work and how is the permit to work managed, monitored and reviewed.
Health and Safety Records Policy
How are statutory H&S records created, maintained and used to fulfil legal requirements in case of need.
Injury at Work Policy
How are injury at work episodes managed, notified and registered in terms of legal compliance and future avoidance.
Equipment Use Policy
How is equipment to be used, by whom and responsibilities thereof in order to ensure proper use across the whole organisation.
Off-site and Home Work Policy
Policy on off-sitework, work from home and working alone in terms of safety, security and professional approach.
Policy on travel (local and abroad), itinerary planning, reimbursements, safety and security of employees and emergency communication in case of need.
Work Inaccessibility Policy
Policy covering episodes when access to work is constrained through transport disruptions.
Company Property Policy
Policy of recording, protecting, safeguarding and maintaining property of the organisation across various property spectrum.
Security and Workplace Access Policy
Policy on workplace access from a security point of view and duty of adherence to the policy to ensure a secure working environment.
Policy on visitor invitations, restricted access, assistance, parking and confidentiality issues that may arise thereof.
Money Laundering and Prevention of Terrorism Funding Policy
Policy on adherence to the legal obligations on the organisation and definition of duties, procedures and administration thereof.
External and Internal Threats Policy
How to handle internal and external threats to safety, emergency response and evacuation processes thereof.
How to deal with external parties in order to preserve our legal rights on behalf of the organisation in a professional way.
What information, data, knowledge and records has to be retained in order to meet legal requirements.
Regulatory Affairs Policy
What regulatory obligations the organisation needs to meet in order to operate in a professional and legal complaint way.