Target Audience

Directors, Owners, Administration managers/seniors/supervisors
Programme Standards

- Maximum 8 attendees
- 30 days of one to one support
- Handouts
- Programme director/s with at least a Masters Degree in the subject
- Convenient morning timings or in-house at any time for a minimum of two bookings
- Can be configured to address a number of professions and industry sectors

Price

EUR495 ex VAT per participant.

Our Service Warranty

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Office Administration Masterclass

This programme is aimed at people managing an office, aspiring to run the organisation in a professional, effective and coherent way.
Topics Covered

5-Principles of Best in Class Office Administration
We review the five principles of Best In Class Office Administration that are focused on Profits, Professionally and Systematic handling of Quality aspects.

Planning and Control Principles for Administration
Participants will be exposed to the planning and control principles of sound administration management in any organisation in order to optimise office and business operations.

Remote Management
How to manage remote locations from a logistics, IT, human performance and workflow point of view (including retail outlets and tele/remote-workers)

10-Principles of Facilities Management
We review the ten principles of facilities management that ensures professional facilities management and optimisation performance.

Law related to Office Management
We do a legal overview of the legal impact on office administration in terms of Employment Law, Principles of Insurance, Company Law related to Custodian Duties, Tort Law and OHS legislation related to Office Administration.

Human Talent Management
How to manage human talent from recruitment to exiting and motivation thereof including training and development.

Time Management
How to manage precious time, manage emergencies and optimise the time resources available.

Security, Audit and Control
We review how to ensure proper security (physical), audit of resources and control of both in an office or small business environment including remote locations.

Operational Efficiency
We review how to manage sub-contractors, suppliers and optimise operations through the 'Hand-Shaking' Model of Operational Management. We also look at cost control in operations management.