Target Audience

People wishing a deeper understanding of how to use the advanced features of MS Excel in an office environment.
Programme Standards

- Maximum 8 attendees
- 30 days of one to one support
- Handouts
- Programme director/s with at least a Masters Degree in the subject
- Convenient morning timings or in-house at any time for a minimum of two bookings
- Can be configured to address a number of professions and industry sectors

Price

EUR395 ex VAT per participant.
Negotiation Masterclass

Negotiation is everywhere and there is no one job, profession or area of work worth doing unless it involves negotiation for time, pay, business, deadlines, challenges and pushing your needs to a higher level.
Topics Covered

Understanding Human Negotiations Psychology Theories in Business
We are all humans and our perceptions are different. We start by exploring different theories about business negotiation positions which are pertinent to all areas of negotiation.

Negotiation Strategies to Consider
We look at ten negotiation strategies to consider in a business environment na dhow they can be used to tackle most situations directly or blended with others strategies.

Using the Negotiation VAN Model
We look at the VAN Negotiation Model and how to operate it in any situations for marked increase in positive outcomes.

BATNA and how it works
We also look at the traditional BATNA concept and how it can be used or what to do when you suspect the other party is using it.


The Art of Influence, Persuasion and Ethics
We explore the link between influencing, persuading and the ethics behind manipulative negotiations  and how to deal with manipulation by rogue parties and to what extent you can push you manipulation yourself.

Dealing with a Rogue Party
How to deal with a rogue party who is behaving in an abnormal way and challenging behaviour.

When you are the Underdog and Winning
How to be the underdog and win in any situation worth negotiating and how to set your own expectations for any situation.

Building Bridges for Success
How to build a bridge with the other party in a multi party negotiation bid or a one to one negotiation situation.

Psychology of Winning
How to manage your wins and keep the winning game going long enough to celebrate success.

Post Negotiation Relations
How to manage the post negotiation relationship both ways and build a slot relationship thereafter.