Target Audience

Directors, Founders, Shareholders, managers, Head of Departments.
Programme Standards

- Maximum 8 attendees
- 90 days of one to one support
- Handouts
- Programme director/s with at least a Masters Degree in the subject
- Convenient morning timings or in-house at any time for a minimum of two bookings
- Can be configured to address a number of professions and industry sectors

Price

EUR495 ex VAT per participant.
KPIs Based Management for  Directors and Managers Masterclass

Do you want to make your teams more productive in tangible ways?
Do you want to align all the organisational efforts towards a common goal/s?
Do you want to strike a balance between pushing team but not breaking them?
Do you struggle to communicate your organisational mission and vision?


If you answered yes to any of the above then this two half days Masterclass based will give you practical insights into how to transform organisational goals into KPIs and how to take your organisation to a situation where you have clear goals and vision for all to follow.


Learning Targets
This masterclass will provide attendees with

1-Understanding the key concepts of KPI management in a Modern Organisation.
2-KPI Engineering to Engage, Motivate and Guide collective efforts towards defined goals.
3-Data collection, analysis and control.
4-KPI Dashboard Reporting (Sales, Operations, CX, Finance, HR, OHS, Marketing, Budgets & others).
5-KPIs and Strategy alignment.
6-KPIs Ownership, Delegation and Accountability.
7-KPIs Interpretation and Management Execution.
8-KPIs and the Kaizen Concept.
9-KPIs Usage for Leaders.
10-Ethical Issues related to KPIs Based Management.

Topics Covered

​Understanding the key concepts of KPI management in a Modern Organisation.
We look into how KPIs evolved and what they can bring for management in terms of performance improvement, engagement of teams, motivation and professional approach to management.

KPI Engineering to Engage, Motivate and Guide collective efforts towards defined goals.
We analyse how to select, design and set KPI objectives, identification of the right metrics and alignment of KPIs towards defined high level goals, with illustrations on how a KPI driven organisation can perform better.

Data collection, analysis and control.
We review the various sources of internal and external data sources and their level of quality, accuracy and up-to-dateness in order to use KPIs based on them in the. most effective and efficient way.

KPI Dashboard Reporting.
We look into how to build functional KPI dashboards, frequency of reporting, formatting and data visualisation techniques to give near-real-time insights into operational performance versus a function of time.

KPIs and Strategy alignment.
We explore the various ways how to use KPIs in implementing the strategy of the company, optimise performance and maximise the ROI for the organisation in question.

KPIs Ownership, Delegation and Accountability.
We discover how to make KPIs more 'owned', delegated and accountable in an effort to build a more integrative organisation that is focused on common goals.

KPIs Interpretation and Management Execution.
KPIs are indicators and need to be 'read', understood and acted upon and we will look into how the KPIs are not just numbers but a way and means at how to keep management engaged towards a common goal/s.

KPIs and the Kaizen Concept.
We will study the importance of using KPIs as a Continuous Improvement Concept within the spirit of Kaizen and how this can improve dramatically the performance of any organisation who aims at becoming a leader in its core competence.

KPIs Usage for Leaders.
KPIs are the ultimate 'bread and butter' tool for leaders who want to deliver results, consistently and systematically. We will elaborate on this setup and how leaders can embrace KPIs professionally to achieve their aims.

Ethical Issues related to KPIs Based Management.
Finally we will look into the ethics of KPIs Based Management, alignment with other management theories and how to implement a KPI-Based-Management Programme in any organisation and the ethics of on-the-job performance management systems.