In-house Terms and Conditions
Ref June 2019 Version 19.1
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In-house Booking Terms and Conditions
1-The Parties Innovaxin International Ltd (hereunder referred to Innovaxin) will endeavor to deliver through its programme director/s, trainers or facilitators as the case necessitate the agreed training to the Client making this booking subject to the following terms and conditions. 2 - Certificate A certificate of participation will be issued to attendees and passed/mailed to the organization/person making the booking or given to attendee on the final day of training. 3 - Training Materials These will be provided by Innovaxin in hard copies to the attendees booked. Due to licensing restrictions no extra copies or e-copies are issued. 4 - Post Training Support All programmes come with 30 days of support from last day of training. Support is defined as one-to-one meetings at trainee's premises as requested by the attendee via email provided or over the phone or via email as the participant so request. 5 - Quality Training quality is the responsibility of Innovaxin International Ltd and not of the trainer/s used and any complaints have to be send via e-mail to [email protected] 6 - Re-Training Innovaxin International Ltd warrants that if any employee trained resigns or leave employment or has his employment terminated for whatever reason, we will allow his replacement to attend the training again within 12 months from the date of the initial training for a nominal admin charge of EUR75 ex VAT per attendee. 7 - Programme Director/s Changes Innovaxin International Ltd reserves the right to change programme director/s without notice to ensure delivery of the agreed material and does not warrant specific programme directors, trainers or facilitators. 8 - Programme Directors' Qualifications Innovaxin International Ltd warrants that all programme directors, trainers or facilitators have a minimum of a masters in a competent specifically being delivered PLUS a minimum of 10 (ten) years experience in the field of specialization. 9 - Non-Engagement/Employment of Programme Directors Client understands and confirms that he or she are using the services of Innovaxin International Ltd and not of the individual programme directors, trainers or facilitators and will not engage privately such individuals unless with the prior written consent of Innovaxin International Ltd. 10 - Licensing and Royalties Where licensing fees are due on copyrighted material to Universities, Business Schools or Academics owning intellectual rights on the material used, Innovaxin International Ltd will pay all licenses and indemnify participants from such obligations. 11 - Cancellations by Client Booked dates are binding and can be changed by Client, subject to confirmation via email by Innovaxin International Ltd at a re-booking surcharge of EUR75 ex VAT per person booked, which has to be paid one week before the new booked date. Each postponement is subject to this re-booking fee of EUR75 ex VAT per person re-booked. 12 - Payment Payment to be invoiced, have to be paid 5 clear working days in advance of the first date of the training. -- -- --
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