Target Audience

Personal Assistants, Secretaries, Executive Assistants and senior  C-Level assistants.​
Programme Standards

- Maximum 8 attendees
- 30 days of one to one support
- Handouts
- Programme director/s with at least a Masters Degree in the subject
- Convenient morning timings or in-house at any time for a minimum of two bookings
- Can be configured to address a number of professions and industry sectors

Price

EUR495 ex VAT per participant.
Executive Secretary and Personal Assistant Masterclass

This masterclass will provide attendees with and input in the role, function and role of a modern  executive secretary and personal assistant in a fast paced envionment.
Topics Covered

Understanding The Role
We look at what the role entails, how to master it and what needs to be cleared up from day one.

Project Manage Yourself
How to mobilise yourself to project manage any task like a professional and get things done  -  always.

 Emotional Intelligence for EAs
We see how emotional intelligence management can empower anyone in such high stakes job and deliver successfully.

Communication Efficiency
We review how to master the art and science of precise, motivating and effective communication across different channels.

Delegation for Success
How to delegate directly, laterally and outside the organisation in a successful and motivating way.

Operational Procedures
How to setup operational procedures to facilitate the work of the Managing Director/CEO and ensure they are adhered with.

Travel Management
How to ensure that Managing Director/CEO travel efficiently, safely and securely all the time both overseas and locally.

Security Management
How to ensure the security of the office, personnel and senior management from external and internal threats including physical and electronic.
 
Understanding Company Administration Management
We go through a brief introduction to how companies perform, operate and are regulated.

Minute Taking
How to take minutes in a professional and effective way.

Event Planning including AGM and Board Meetings
How to plan an event (inside/outside the organisation) in an effective way.

Dealing with Internal Hierarchies
How to deal, manage and get things done though the internal hierarchy without getting lost in 'red tape'.

Time Management for Executive Assistants
We review how to deal with time management in a fast paced environment using the STM Model.

Stress Management and Self Motivation
How to manage stress and self motivate yourself to keep focused and take the challenges ahead.