Debt collectors, directors, sales managers, sole operators, clerical teams and admin personnel in charge of debt collection.
- Maximum 8 attendees
- 30 days of one to one support
- Programme director/s with at least a Masters Degree in the subject
- Convenient morning timings or in-house at any time for a minimum of two bookings
- Can be configured to address a number of professions and industry sectors
EUR245 ex VAT per participant.
Our Service Warranty
Debt Collection Workshop
Debt collection is no easy task. On one hand it is essential in order to sell in specific industries, but on the other side it is an unsecured investment in our clients. Collecting our dues on time, is crucial to
- sustain our cashflow
- reduce our cost of sales
- secure our wealth
- maintain our balance sheet equilibrium
This is a revamped programme on selling through credit which will equip attendees with a comprehensive hands on and practical programme on the various aspects of selling on credit wisely and securely.
Understanding the Role of Credit Management within a Modern Organisation
Understanding the role of a credit policy, credit control and the legal requirements (pre-emptive and reactionary) within a modern Credit Management environment.
Understanding Credit Risks Scientifically
How to measure default risk in a business environment and be able to reach clear business decisions based on facts not hunches or rumours.
Selling on Credit - Retail Safeguards
What retail safeguards one can take to ensure that credit given is collected on time, secured with the least fuss and red-tape, cost effectively.
Selling on Credit - Business-to-Business and Trade Safeguards
What B2B safeguards one can take to ensure that credit given is collected on time, secured with the least fuss and red-tape, cost effectively.
Pre-emptive tactics to avoid bad debts and ensure that credit sales are secure and protected
Learning how to secure the legal, mediation and negotiation position before the credit is extended in close liaison with sales people.
Reactive workflow to maximize debt collection on time
How to react when credit terms are not adhered and what corrective action can be taken in order to secure the debts' repayment.
How to use tactical verbal and non-verbal communication
How to tackle the verbal process of collection, tonality, mediation and negotiating the payment in the shortest possible time frame.
Pre-legal tools to collect debt cost-effectively using public domain data
How to use FREE debt collection resources in order to minimize losses, avoid bad debts and secure your rights at law.
The pluses and minuses of credit agencies
How to use credit reference agencies, your rights at law with credit reference agencies and how to obtain information from them free of charge.
Knowing your legal position vis-à-vis your debtors
A comprehensive assessment of the legal process in terms of the credit collection process, rights and obligations at law. UPDATED content on PRESCRIPTION PERIODS.
The Late Payment Directive(LPD) LN 272/12 and your rights and obligations under it
What are your right and obligations under the LPD and how to secure better rights a priori to the credit agreement in order to better your eventual credit negotiation/mediation position.
Understanding your debtors risk and how to use it as a selling and negotiation tool
How to do a credit scoring setup matrix in an easy, practical and effective way to help the sales team in identifying and avoiding high risk clients or how to mitigate the risk thereof.