Target Audience

Directors, Leaders, Entrepreneurs, Managers, Supervisors and other Specialists who want to excel in problem solving and decision making.
Programme Standards

- Maximum 6 attendees
- 30 days of one to one support
- Handouts
- Programme director/s with at least a Masters Degree in the subject
- Convenient morning timings or in-house at any time for a minimum of two bookings
- Can be configured to address a number of professions and industry sectors

Price

EUR248 ex VAT per participant.
Problem-Solving and Decision-Making Workshop
​
This workshop equips managers and leaders with the tools, frameworks, and techniques to excel in problem-solving and decision-making within their daily tasks. By addressing key challenges such as identifying issues, analyzing root causes, brainstorming solutions, and making informed decisions, participants will enhance their ability to navigate complexity and ambiguity in the workplace. The workshop emphasizes the importance of evidence-based reasoning, situational awareness, and collaborative input, ensuring solutions are practical and sustainable. Through engaging activities, real-work scenarios, and interactive discussions, attendees will build confidence and skills to lead with clarity, decisiveness, and innovation. The program is designed to address five core criteria for effective problem-solving and decision-making: analytical thinking, creativity, judgment, communication, and adaptability.
Topics Covered
​
Identifying and Framing Problems
This module explores the art of recognizing problems before they escalate. Participants will learn to frame issues clearly by breaking them down into manageable components. Through techniques like root cause analysis and stakeholder mapping, managers will develop a structured approach to uncover hidden challenges. Emphasis is placed on asking the right questions, recognizing patterns, and understanding the broader context of issues. Attendees will leave with frameworks to identify and prioritize problems effectively, ensuring focus on areas with the most significant impact on the organization.

Gathering and Analyzing Data
Effective decision-making requires accurate, relevant, and timely information. This module teaches participants how to gather data systematically and critically analyze it for actionable insights. Emphasis is placed on distinguishing facts from assumptions, using data visualization tools, and interpreting trends. Attendees will explore methods like the 5 Whys, Pareto analysis, and SWOT analysis to evaluate information critically. By the end of the session, managers will have a solid foundation in leveraging data to guide informed and objective problem-solving processes.

Creative Solution-Building and Brainstorming
In this module, participants will unlock their creative potential and explore innovative approaches to problem-solving. Techniques such as brainstorming, mind mapping, and lateral thinking are introduced to generate diverse and practical solutions. Managers will learn to foster a collaborative environment that encourages team input and innovation. By combining creativity with feasibility analysis, participants will practice evaluating ideas for implementation. This module ensures that solutions are both imaginative and actionable, enabling leaders to address problems with ingenuity.

Decision-Making Frameworks
This module focuses on structured decision-making methods that help leaders choose the most effective solutions. Participants will explore frameworks such as the Decision Matrix, Cost-Benefit Analysis, TDODAR and the Six Thinking Hats approach. By assessing risks, opportunities, and constraints, managers will gain confidence in making well-rounded decisions. Emphasis is placed on balancing intuition with data-driven insights, aligning decisions with organizational goals, and handling uncertainty. The session also addresses managing decision fatigue and ensuring accountability.

Implementing and Evaluating Solutions
The final module emphasizes the execution and evaluation phase of problem-solving. Participants will learn to create actionable implementation plans, allocate resources effectively, and communicate decisions to stakeholders. Through real-life case studies, managers will practice monitoring outcomes, identifying feedback loops, and adjusting strategies as needed. This module ensures that solutions are sustainable and that lessons learned from the process are used to refine future problem-solving approaches, fostering continuous improvement.