Target Audience
​
Business Owners, Directors, and any professional seeking to enhance their EI skills.
Programme Standards

- Maximum 8 attendees
- 30 days of one to one support
- E-Booklet
- Programme director/s with at least a Masters Degree in the subject and ten years or more working experience
- Convenient morning timings or in-house at any time for a minimum of two bookings
- Can be configured to address a number of professions and industry sectors
- Via Skype Interactive Environment 
​- Available in-house for a minimum of two bookings at no extra cost

Price

EUR495 ex VAT per participant.
Service Warranty
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Emotional Intelligence for Professionals Masterclass​

This 12-module masterclass on Emotional Intelligence (EI) for Professionals is designed to enhance participants' understanding and application of emotional intelligence in the workplace. Each module provides a comprehensive exploration of various EI aspects, offering practical tools and strategies to improve personal and professional interactions, leadership capabilities, and overall workplace harmony.

Topics Covered

Introduction to Emotional Intelligence

This module introduces the fundamental concepts of EI, including its history, definitions, and significance in professional settings. Participants will learn about the core components of EI, such as self-awareness, self-regulation, motivation, empathy, and social skills. The session will also cover the impact of EI on personal and organisational success, setting the stage for deeper exploration in subsequent modules.

Developing Self-Awareness
Focused on self-awareness, this module helps participants understand their emotions, strengths, weaknesses, values, and drivers. Through various self-assessment tools and reflective exercises, professionals will gain insights into their emotional patterns and how these influence their behavior and decisions. Enhanced self-awareness is the cornerstone for developing other EI competencies.

Self-Regulation and Emotional Management
Participants will explore strategies for managing their emotions, especially in high-pressure situations. This module covers techniques for maintaining emotional balance, managing stress, and responding constructively to challenges. It emphasises the importance of impulse control, adaptability, and staying composed under pressure to enhance decision-making and professional interactions.

Motivation and Self-Motivation Techniques
This module delves into the role of motivation in emotional intelligence. Participants will learn about intrinsic and extrinsic motivators, how to set and achieve personal and professional goals, and strategies for maintaining motivation in the face of setbacks. The session will also cover the importance of optimism and resilience in sustaining long-term motivation.

Developing Empathy
Empathy, the ability to understand and share the feelings of others, is a critical EI skill. This module provides techniques for enhancing empathy, including active listening, perspective-taking, and recognizing non-verbal cues. Participants will learn how to build stronger relationships and foster a supportive work environment through empathetic interactions.

Social Skills and Relationship Management
Effective social skills are vital for building and maintaining professional relationships. This module focuses on communication strategies, conflict resolution, and teamwork. Participants will practice techniques for assertiveness, negotiation, and collaboration, aiming to enhance their interpersonal interactions and foster a positive organisational culture.

Emotional Intelligence in Leadership
This module examines the role of EI in leadership. Participants will explore how emotionally intelligent leaders inspire and influence their teams, manage change, and create an inclusive and motivating work environment. The session includes case studies and practical exercises to help leaders apply EI principles in their leadership practices.


Emotional Intelligence and Team Dynamics
Focusing on team dynamics, this module covers how EI contributes to effective teamwork and collaboration. Participants will learn about group emotional intelligence, strategies for fostering team cohesion, and ways to handle group conflicts constructively. The goal is to enhance team performance through improved emotional interactions.

Managing Difficult Conversations
This module provides tools and techniques for managing difficult conversations with colleagues, clients, or stakeholders. Participants will learn about the importance of preparation, active listening, and emotional regulation in navigating challenging discussions. The session aims to build confidence and competence in handling conflicts and sensitive topics.

Stress Management and Resilience Building
Stress is an inevitable part of professional life, and this module offers strategies for managing it effectively. Participants will explore techniques for building resilience, maintaining work-life balance, and preventing burnout. The focus is on developing coping mechanisms and fostering a positive mindset to thrive under pressure.

Enhancing Workplace Culture through EI
This module examines how EI can contribute to a positive workplace culture. Participants will learn about the role of emotional intelligence in promoting diversity and inclusion, enhancing employee engagement, and driving organizational change. The session includes practical strategies for embedding EI principles into the workplace culture.

Personal Development Plan
The final module guides participants in creating a personal development plan to continue their EI journey. Participants will identify specific EI goals, outline actionable steps, and set timelines for achieving them. The session emphasizes continuous learning and development, encouraging participants to apply EI principles in their daily professional lives.