Target Audience

Directors, Business Leaders,  and Managers who are seeking to be more assertive in their management or leadership style.
Programme Standards

- Maximum 6 attendees
- 30 days of one to one support
- Handouts
- Programme director/s with at least a Masters Degree in the subject
- Convenient morning timings or in-house at any time for a minimum of two bookings
- Can be configured to address a number of professions and industry sectors

Price

EUR248 ex VAT per participant.
Assertiveness Training for Managers Workshop
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This programme is designed to empower professionals with the skills to lead confidently while fostering mutual respect in their teams. Assertiveness strikes a balance between passive and aggressive behavior, enabling managers to communicate effectively, advocate for themselves and others, and navigate workplace challenges with poise. This workshop addresses the top five criteria for assertive leadership: clear communication, emotional regulation, boundary-setting, conflict resolution, and confidence-building. Participants will explore practical tools to enhance their leadership presence without resorting to aggression or passivity. This hands-on, interactive program equips attendees with techniques to inspire trust, foster collaboration, and drive results while maintaining professional respect and integrity.
Topics Covered
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Foundations of Assertiveness
This module introduces the concept of assertiveness and its importance in leadership. Participants will learn the distinctions between assertiveness, passivity, and aggression, understanding how to strike a balance that fosters respect and collaboration. Through self-assessments and case studies, attendees will identify their personal communication style and set goals for improvement.

Effective Communication Techniques
Managers will explore core assertive communication tools, including the use of "I" statements, active listening, and delivering feedback constructively. Discussion will help participants practice expressing their needs, opinions, and expectations clearly and confidently without crossing into aggressive territory. This module builds a foundation for respectful, results-oriented dialogues.

Emotional Intelligence and Regulation
This module delves into the role of emotional intelligence in assertiveness. Participants will learn techniques for managing emotions under pressure, maintaining composure during difficult conversations, and recognizing the emotions of others. By enhancing empathy and self-awareness, managers can build stronger relationships and resolve conflicts more effectively.

Setting Boundaries and Saying No
Assertive leaders set and enforce healthy boundaries without alienating team members. This module provides strategies for defining personal and professional limits, declining requests assertively, and addressing boundary violations constructively. Through practical exercises, managers will develop the confidence to say no when necessary while maintaining positive relationships.

Conflict Resolution and Confidence Building
The final module focuses on resolving workplace conflicts assertively and maintaining confidence during challenging situations. Participants will learn negotiation techniques, methods for de-escalating tensions, and approaches to finding win-win solutions. Additionally, they will explore strategies to build and sustain self-confidence as leaders, ensuring they can advocate for themselves and their teams effectively.