We offer a range of mystery/ghost shopping programmes to help you run your business in a better way. There are so many cases of people being put off by your 'employees'. The social media is littered with such cases of people being treated with such disdain that patrons feel frustrated.
At Innovaxin International Ltd we have various programmes to help you refine your quality of service as follows:
This is a standard impromptu visit reviewing a number of product and/or service parameters and reporting back.
Operational Customer Service Audit
This is a review of key customer service areas with the management and deeper analysis to ascertain and address any underlying issues.