Administration and Operations Management Masterclass
A comprehensive programme about administering and operating a commercial organization covering organizational setup, legal aspects, economics, workflow design, control and procedures.
Managers, Supervisors, Clerks and Business Owners who want a comprehensive grounding in admin and operations management
- Maximum 8 attendees
- 30 days of one to one support
- Programme director with at least a Masters Degree in the subject
- Convenient afternoon timings or in-house at any time
- Can be configured to address a number of professions and industry sectors
EUR395 ex VAT per participant
Strategic Role of AOM
Understanding the strategy to be adopted in an AOM environment focused on delivery on time, systematically and consistently within defined parameters.
Objective Setting in an AOM environment
Understanding how objective should be set, by whom and how along with their communication and monitoring over time.
Design and engineering operational systems
Review of how to design and engineer and operational system that delivers within defined parameters.
Process and workflow design
Understanding workflow design and how to optimize it with the least possible steps
Objective Based Process OBP designs
How to implement OBP designs within any operations and make these as the cardinal milestones in the workflow process.
Supply chain relations and inventory control
How to build supply chain relations (up and down stream) in order to optimize the AOM process.
Inbound and outbound Logistics - JIT and Lean Ops
How to optimize the AOM system in order to create JIT and Lean Ops within an organizational environment.
Internal processing, quality and control
How to build, manage and optimize a cost effective economic contributing internal quality and control systems.
Contingency planning and risk control
How to create a contingency plan based on risk control, management and mitigation in order to provide a resilient solution for one's AOM.
How to forecast and manage the capacity needs for the inputs and outputs over a period of time and create a master plan.
HR elements in AOM
How to organize people to work within the AOM operation including other departments, creation of procedures, control and discipline system.
Legal aspects of AOM
Understanding the Legal ramifications of the AOM function related to HR, suppliers, clients and liability at law for non conformance.